NSW Public Sector Leadership Framework
The NSW public sector delivers a wide range of services and functions to the community, and ultimately exists to enhance the lives of the people of NSW, including giving the people of NSW a great customer experience. Our senior leaders play a key role in developing and sustaining culture to successfully deliver excellence in customer service, drive strategy and produce citizen-centric results.
The NSW Public Sector Leadership Framework seeks to establish a shared understanding of the key attributes needed to successfully motivate, drive and inspire others and create a productive environment to achieve organisation wide success.
The Leadership Framework identifies twelve attributes and five leadership impact areas that used together, make it possible to deliver world class public services. Leaders have an impact across the following five areas:
The Leadership Framework works in partnership with the NSW Public Sector Capability Framework and has been used in the development of the NSW Government Hogan 360.